Comfort Care Plan

A small investment that delivers great peace of mind.

Imagine finding a heating, cooling or plumbing system crucial to your comfort has broken down overnight. Now imagine this breakdown—and disruption to your life—could have been avoided with a proper preventive-maintenance routine.

Regular maintenance can reduce breakdowns by as much as 95%.

Nobody wants to call for emergency service at three in the morning—or any other time, for that matter. Without routine preventive maintenance, though, even the most robust, top-of-the-line HVAC or plumbing systems will suffer. Minor issues build up over time, often unnoticed. And those minor issues can grow into major problems…the types that require costly repairs or replacements when you least expect it.

The Comfort Care Plan is your affordable solution to help prevent the unexpected.

We’ve designed it to be the high-value, low-cost program for individuals and families who want more control over their home’s comfort with less effort. The benefits of the Comfort Care Plan bring you and your family peace of mind all while helping you save time and money.

Real savings. Backed by research.

Research by the U.S. Dept. of Energy, academia and leading manufacturers shows proper preventive maintenance can:

  • Reduce breakdowns by 70–95%
  • Lower your energy and water bills by as much as 20–25%
  • Reduce repair costs by as much as 20%

Benefits Just for Comfort Care Plan Members

  • No Extra Fees No Matter the Time – You’ll never be charged dispatch, emergency or diagnostic fees, whether you call Tuesday at 3 p.m. or Sunday at 3 a.m.
  • Exclusive Discounts – You’ll get 10% off the total costs of our heating, cooling and plumbing services as long as your membership is active.
  • Top-Priority Service – You’ll enjoy Rapid Response Dispatch at no added cost, whether for routine appointments or emergencies that can’t wait.
  • Set It and Forget It – You’ll never have mark your calendar to know it’s time for your annual preventive maintenance—we’ll call you. 

Complete Delight Guarantee – You’re satisfaction is fully guaranteed—if for any reason you aren’t delighted, we’ll make it right or you won’t pay.

What’s included in the Comfort Care Plan?

Beyond the member-exclusive savings and perks, you’ll receive two precision preventive-maintenance checkups per year—one for your HVAC system and another for your plumbing system. These two highly calibrated procedures help ensure you can enjoy worry-free, total home comfort season after season, year after year.

HVAC Tuneup

Our experienced team of Home Comfort Specialists uses proactive screening and maintenance techniques to diagnose small problems before they become expensive repairs or replacements. 

  • Filters changed as needed
  • Inspections and cleanings of evaporator coils as needed
  • Ductwork and seal inspections
  • Tests of fan motors and blades to ensure proper operation
  • Debris removal from around outdoor units
  • Check for unsafe levels of indoor carbon monoxide 
  • Inspections of service valves and refrigerant lines

Your Heating System

We’ll meticulously examine every part of your gas heating system, including your furnace, boiler, humidifier, air cleaner, thermostat, UV-light air cleaner, gas lines, safety controls and more. This regimen allows us to identify and recommend any needed repairs and:

  • Ensures your furnace works properly
  • Increases air flow and efficiency
  • Detects poor combustion
  • Detects dangerous gas leaks
  • Ensures proper draft
  • Reduces operating noises
  • Helps prevent unexpected shutdowns
  • Extends the life of moving parts
  • Increases the value of your home
  • Saves you money on operating costs
  • Helps protect the environment
  • Maximizes your home’s comfort

Your Cooling System

We’ll carefully scrutinize every part of your cooling system, including your A/C unit, evaporator coil, condenser, air cleaner, thermostat, air filter, ductwork, safety controls and more. This regimen allows us to identify and recommend any needed repairs and:

  • Optimizes air flow
  • Increases indoor air quality
  • Helps prevent water damage
  • Lengthens the blower’s life
  • Ensures optimum performance
  • Ensures safety of compressor
  • Detects improper charge levels
  • Helps prevent compressor breakdowns
  • Saves you money on operating costs
  • Helps protect the environment
  • Maximizes your home’s comfort

Plumbing Checkup

Many homeowners tend to worry less about their plumbing than they do their heating and cooling. But a plumbing disaster can be just as serious—if not more—than an HVAC breakdown. Periodic preventive-maintenance checkups are crucial to extending the life of your home’s plumbing system while helping you avoid costly repairs.

Your Plumbing System

We’ll comprehensively audit every facet of your plumbing system, including your kitchen disposal, water heater, humidifier, laundry-tub pump, sump pump, water softener, toilets, faucets, water lines, well tank, well pump and more. This regimen allows us to identify and recommend any needed repairs and:

  • Conserves water
  • Helps prevent flooding
  • Detects deterioration and defective pipes
  • Identifies leaks
  • Prevents premature ruptures
  • Protects against water heater failures
  • Detects dangerous gas leaks
  • Helps prevent pump failures
  • Ensures emergency shut-off operation
  • Maintains constant water pressure
  • Protects home appliances
  • Provides better tasting water