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Terell W. 

Terell Ward, our General Manager, brings over a decade and half of leadership experience from various industries with a focus on people development and team culture building. Terell believes in a Servant Leadership approach, convinced that true leadership is about earning a team’s respect through service, not by commanding what needs to be done. Terell has a strong passion to help his teams grow professionally and personally. Under his leadership his teams have performed as the best in class in their respective departments, conferences, and regions. Terell is confident that Donnelly’s is on its way to becoming a household name throughout the Northeast US because of its unmatched commitment to client satisfaction and the professional and personal development of its team. Outside of work he enjoys reading, exercising, and having a good laugh with family and friends.

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Our Reviews

See What Your Neighbors Are Saying

We were extremely satisfied with the service provided by Donnelly’s. From start to finish, they were extremely professional and kept us informed every step of the way. Our technician, Mike Wilson, was fantastic. He was very knowledgeable and courteous. We were very happy with the project…

Anthony M.

Anthony M.

Donnelly’s Heating, Cooling & Plumbing provided excellent service for our home. Domingo C. was very knowledgeable and answered all of my questions (and there were many!). We ended up with an issue, and he stayed until it could be resolved. Jake H. and his skilled team…

Jill C.

Jill C.

Can’t say enough about how great my water heater replacement experience was. Service tech, Joe was the best; Knowledgeable, professional, and kind - he did such a great job. I highly recommend contacting Donnelly’s for your plumbing needs.

Kristen T.

Kristen T.

All around good experience for the installation of a combi boiler. The sales process was good and they were willing to negotiate which was appreciated. I set up the install two weeks out at the time of the sale and they arrived on time today to…

Todd A.

Todd A.

Our whole experience with Donnelly's was spectacular. We really appreciated the honesty and clarity throughout the whole process. When they came out for a quote we felt like all of our questions were answered and their proposal gave us exactly what we needed at a very…

Racheal B.

Racheal B.

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What To Expect

Discover the Donnelly’s Difference

​Professional Services​

​We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

​We can work on all makes and models of HVAC and plumbing equipment.​

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​

​Professional Services​

​We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

​We can work on all makes and models of HVAC and plumbing equipment.​

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​