Donnelly’s Plumbing, Heating, Cooling Reviews
When you’re happy, we’re happy.
Everyone on the Donnelly’s team considers ourselves fortunate to have so many happy clients, and are grateful to be recognized for our service.
Tom did a very thorough assessment of the problem and then fixed the issue. He explained everything so that I could understand what the problem was and what he did to fix it.
Great Service. Recommended and installed CO detector in 22 year old heating system. Matt was thorough and informative. Excellent experience!
Out technican, Derrik, was prompt, professional, and efficient. We had a first-floor toilet that bubbled when the second-floor toilet was flushed, and were concerned that we had a blockage in our pipes. He used a camera to show us that our pipes were ...clear.Read More...
I was wondering where that smell was coming from, then late in the afternoon located the source: water running right out the bottom of the garbage disposal. Yuck. I called Lisa and described the problem. Luckily, Nick was available for one more call. ...Long story short, what could have been a nightmare turned into a professional job done within a couple hours of my initial call. Thank you Nick. Thank you Donnelly - now I don’t have to cancel tomorrow’s plans! You’ll be hearing from me again 😉Read More...
This was a fix for a problem that will require additional work. The tech was knowledge and able to explain his work and complete the job efficiently.
Derrick did a terrific job and was very professional. Would definitely use them again.
Great Job!
Perfectly repaired
A quick fix but technician took time to check things out. Now I know what needs to be done. An extremely nice and knowledgeable young man.
Cliff was courteous and professional. He explained what service he was providing and answered all questions to my satisfaction. Looking forward to having Donnelly as my Heating and A/C service!
We used Donnelly's to install a new Lennox HVAC unit in the Attic. The Donnelly's team is excellent to work starting from their Sales Engineer to the installation engineers. Their price are competitive and they provide 10 year parts and labor warranty ...which gives peace of mind. The installation went smooth starting at 7:30am and finishing at 2:30pm. I am very pleased with their sales/installation and would recommend them without reservations. [update] I had a service appointment for both heating and cooling, for a new unit that was installed a year ago and that went well.Read More...
Just had my tankless water heater cleaned. Donnelly’s did a great job of explaining and executing the maintenance. Your plumber, Matt, was outstanding. He was very professional and personable. Thank you for a great job!
We just purchased a new house and our sewer got stopped up on a day when we were doing massive house cleaning. We were leaving town the next day to prepare for the move and did not have a lot of time to get the problem fixed. Donnelly's was able to send ...someone out within 30 minutes, and Nick was extremely professional and helpful and got the job done. It was a little more expensive than expected, but the fact that they could solve our problem immediately, make a recommendation on how to live before we can get the issue completely fixed, give us a quote for the new work to be done, and were extremely nice and knowledgeable was top quality service.Read More...
Fast, high quality, knowledgeable, and great technician. Joe was courteous, and very thorough in explaining everything. Joe did an excellent job from start to finish!
Highly recommend
Very professional, very knowledgeable and efficient.
So far,excellent. (Haven't used the shower yet.)
Outstanding service, professional
Thanks for amazing service! Your team took care of our problem and we were happy with the outcome!
They came out for a quote. I felt they were fair and kind.
The technician was professional After tuning system he heard and sound. His professional curiosity kicks in and he Discovered the cause . Great job Michael Taylor MAJ (R) US.Army
Matt was professional and explained everything clearly and specifically. I really appreciated his empathy when he realized and had to convey what a significant problem I had with my sewer line.
Was a pleasure to deal with. Office was courteous and helpful. The person who came to our house was great. Well trained. Explained what he was going to do. Very professional. Would definitely use them again.
To..was great.
They came for an estimate to replace a sewage ejector pump. Technician was knowledgeable, professional and very friendly. The estimate is very high and he was winging it on the fly. A $225 tank with a two hour time estimate came up to $1,000. That’s ...over $350 per hour and completely out of line with the industry average. I hope this is a mistake and they’ll offer to correct it. If they do, I’ll go with them for the repair. Otherwise, I’ll have to shop around some more.Read More...
It’s no fun to have to call a plumber. I’ll say this, not all heroes were capes. We had only been in our house a week and had a major blockage. Derrik arrived went over the issue and pricing and used his amazing Air Snake to get us working again. We ...hope to not need a plumber for a LONG time, but when we do we will use these guys again!!!Read More...
I would recommend Donnelly's to anyone! My technician Derrik called right in my estimated window to make sure I was available at that time, and I then received a text letting me know he was on his way with his picture and information for safety. Derrik ...was extremely polite and professional, got the job done quickly and followed all recommended safety guidelines. If you're in need of a plumber don't hesitate to call Donnelly's!Read More...
The technician Matthew was very professional and took the time to listen to my questions and answered them all. I will be using Donnelly's for future HVAC and plumbing work based on this excellent experience.
We found ourselves with a bathtub faucet that broke causing water to flow nonstop. Called Friday night after business hours and got a live person on the phone. Had a technician, Derrik, come out the very next day. He arrived in within the scheduled ...window and was very professional, friendly, and thorough. He even labeled my main water shutoff valve in my utility closet at no additional expense. Luckily he did not have to open up my wall or pipes to get the job done. Would recommend to anyone!Read More...
We found Donnelly’s in our Best of Bucks service guide and chose them for their #1 Rating. They definitely delivered. We called in the AM and scheduled a technician same day! Derrick was on time and professional and knew just what to do to fix our ...issue. I felt the cost was fair as well! We will definitely use them again in the future!Read More...
I spoke with a support agent about an advertised sale. They were unable to answer any questions about the sale. I was just asking what services the sale covered. I was told that I needed to provide contact information in order for them to answer my ...questions.Read More...
Donnelly’s has embraced technology and has a great system for automating appointments, notifications, quotes, and billing. Service was professional and competent. Nick was knowledgeable and took to the time to explain everything thoroughly. Thanks!
From the time I placed the service call to the end of the of the appointment, everything was excellent. Very professional. Matt was personable, knowledgeable and empathic -replacing an AC unit is scary!!! He made me feel comfortable and answered all of ...my questions. I highly recommend Donnelly’s!Read More...
Tom Madden our technician provided excellent customer service and was very professional. Donnelly’s overall was very responsive to our timely need. Highly recommend!
Tom came right on time, was familiar with my old style basement drainage system and unclogged my drain fast. He also gave me some pointers on how to manage water getting into my old basement. Happy to support local and veteran owned businesses.
I highly recommend Donnelly's! Joseph, Donnelly's technician, was knowledgeable, friendly, professional, and explained what was going on, what needed to be done, and fixed my air conditioner quickly and cleanly. He wore a mask for safety and shoe ...covering for cleanliness. He was able to repair my air conditioner. I'll be buying a new unit soon, will use Donnelly's, and will ask for Joseph to be the technician again. It was a pleasant experience. I was referred to Donnelly's by a neighbor. She thinks highly of Donnelly's as well!Read More...
Good company and good technicians! Very pleased with their service.
Very prompt!
The repair man was very friendly and did a great job!
Friendly, on-time and professional. Great service!
So far my experience with Donnelly & Joseph has been outstanding. I would highly recommend them as a premier HVAC company
Excellent service - explained everything in terms I could understand - very pleased.
Professional
Used Donnelly's Cooling Heating and Plumbing to install a water softener. Start to finish took one week, cost was completely reasonable, and Derrick Angstadt is the only person I ever want working on my plumbing again! Such a helpful, knowledgeable and ...nice guy - will stay a customer specifically for him! Thanks!Read More...
Everyone was pleasant and professional, appointment times were accurate and the cost is reasonable. Nick explained everything and was great to work with.
Absolutely top notch experience for HVAC and Plumbing needs. HVAC full deep clean furness with ducts service and leak under bathroom sink needed new pop up fitting and p joint. Quality work with easy to work with trusted professional. Call ...Donnelly's. Update: 3-Aug-2020 Called for HVAC condensate drain overflowing from vent that flooded mechanical space. Easy communication with the team even on Sunday for Technician showing up on Monday On time. Cleared the clogged drain with nitrogen and installed EZ trap to shut off system. No more flooding. Condensate drain in good shape for many years to come. Added a note to clear the drain with nitrogen on the routine checkups that is in place for my membership. Also checked the condenser unit outside and pressure. all good quality work with Superior customer satisfaction. Go Donnelly's.Read More...
Air conditioner couldn't keep up, but was still working. Called on Wednesday, and got appointment on Friday. Guy came on time. Was $613 for a capacitor replacement. No idea how much that would cost elsewhere or model, I just wanted AC! Glad it wasn't ...anymore than that. Offered a maintenance plan, but I'm sure they are told to offer that to everyone. Overall satisfied.Read More...
They were very responsive and extremely helpful! Would use again and recommend!
Technician was very personable and helpful.
Seemed to he able to solve the problems in a rather short time. Very polite. Very clean!
Matt was awesome. He diagnosed the problem quickly, explained options to fix it, got the needed parts and finished the job in record time. Thank you!
We recently purchased a home that needed much love. Matt B from Donnelly's put our plumbing concerns to rest. Matt called in advance, arrived promptly at the scheduled time, listened to my concerns, walked me through the possible solutions, provided ...multiple itemized quotes, and executed an outstanding job. We were only expecting a quote on this first appointment. We got the quote and fix in one appointment. Thanks Matt! We are definitely not looking elsewhere for future plumbing needs.Read More...
My experience with Donnellys was great! I called another plumber that gave me a 4 hour window, only to call and tell me they didn’t have time to get to me that day. Donnellys gave me a 3 hour window, and gave me an even better time estimate when I ...called day of. They called me early and asked if it was still a good time to come out. My technician, Nick was informative and walked me through everything he was doing. He explained my issue thoroughly and told me what could be done to solve the problem. When I decided to move forward with the work, he told me how long it would take and gave me a very fair price. I’m very happy with my choice to use Donnellys and would recommend them to anyone!Read More...
Matt was thorough, respectful and knowledgeable. He was able to determine the root cause of our issue resides with the public water company and left a report we can share with the water company that details what was done and why the conclusion was ...reached. While I do not have much confidence the water company will do the right thing, I will definitely use Donnelly again. If the water company will not rectify the issues Matt has proposed an alternate solution which we will consider if and when we need to.Read More...
Had a terrific plumbing technician, Derrik Angstadt, out to my house less than two hours after my initial call for a problem that definitely wasn't an emergency. Still, having this off my mind and not worrying about it was much appreciated. Derrik was ...super polite and friendly and fixed everything in less than 30 minutes. Would recommend this technician specifically as he was really excellent.Read More...
Nick has done work for us on two separate occasions. He has been fantastic to work with and we highly recommend him.
Our air conditioning system shut down during a peak summer day and we called up Donnellys. They were prompt and their technician Shane Helbling arrived on time and did an amazing job at finding the root cause of the issue, resolved it in no time and ...cooled the house! He was very professional, upfront with the details and extremely knowledgeable. Thanks Shane & Donnelly for an amazing user experience.Read More...
Very professional and prompt. Great service. I'd call them back.
Excellent service. Quality work. Courteous staff, Tom was great. Not kidding....
We had an excellent experience with Donnelly’s. Great communication with the office staff. Efficient, friendly service from Tom the technician & a prompt response to our issue. We would recommend using this company.
Derrick was exceptional! My main sump pump burnt out and he was able to diagnose and repair in less than an hour. Great price as well! I have always used Donnelly and will continue to do so in the future! Thanks Derrick!!!!!!
Nick was one of the most courteous and professional service techs I have ever run across.
The technician Nick came out and was extremely professional. He took the time to listen to the work we wanted to get completed. Nick broke down each part of the job and explained exactly how the work would be completed along with an itemized cost ...list. This made it extremely easy to understand and he even included the coupons that were applicable. Prior to calling Donnelly plumbing we had a competitor company come out so we could get the same information, but when the technician left I had more questions than answers. If you need plumbing work completed I would recommend you contact Donnelly Plumbing for an estimate. There is a $59 trip charge, but it will be applied toward the cost of the work if you choose to use their services.Read More...
Had water leaking into basement from external pipes. Came out same day. Had a solution within an hour as well as information about how to future proof it.
Had a couple minor leaks and needed hot water heater checked. Service appointment being made was simple. Scheduling was seamless. Communication day of was fantastic. Tech was professional , clean with COVID and explained the process. Extremely ...satisfied... if he wanted to, could have probably sold a new hot water heater that wasn’t needed. Serviced and fixed everything. Great experience and would definitely recommendRead More...
