Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Donnelly’s Cooling, Heating, Plumbing may collect from you, how it is used, and/or disclosed. By using our Website, www.4donnellys.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Donnelly’s Cooling, Heating, Plumbing generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information.

Third-Party Websites

Donnelly’s Cooling, Heating, Plumbing Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

Donnelly’s Cooling, Heating, Plumbing may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

If you have questions about our privacy policy, please contact us.

Last updated: 03/21/2024

What To Expect

Discover the Donnelly’s Difference

Professional Services

We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

We can work on all makes and models of HVAC and plumbing equipment.

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​

Professional Services

We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

We can work on all makes and models of HVAC and plumbing equipment.

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​
    About Us
    Our Reviews

    See What Your Neighbors Are Saying

    Jim was professional, friendly and thorough. He explained everything clearly and answered all of my questions. He was incredibly knowledgeable, tried everything he could to fix our plumbing problem and was effective in communicating next steps. We look forward to working with Donnelly’s Plumbing in the near future.
    Deb
    20 hours ago
    Called for an active leak and a tech was here within the hour and fixed the issue
    Michael Green
    23 hours ago
    Very impressed. Bobby try to unclog my drain multiple ways but it wouldn't unclog. Rather than push me toward the more expensive solution he suggested an alternative and if that doesn't work he gave me a quote for having to cut pipes,etc. Very impressed that he's trying to save money. Very friendly, knowledgeable, professional. Highly recommend . I
    Judy Donato
    1 day ago
    Tom Gardner was efficient and very pleasant. He exhausted all other possibilities and was determined to fix the problem.
    mcdevittlibrary1
    1 day ago
    Caleb came to complete an annual plumbing checkup. He was early and started work immediately. He began with a whole-house inspection of the plumbing system. There were a couple of issues and he explained them in detail-along with estimated costs. I decided to have him complete one issue that probably happened when my home was built and I just lived with, but why? So now it's fixed and secure. Caleb was very respectful of my home and explained everything to me. I have the Annual Protection Plan with Donnelly's and I appreciate that security.
    PAReader29
    1 day ago
      Read Our Reviews