Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Donnelly’s Cooling, Heating, Plumbing may collect from you, how it is used, and/or disclosed. By using our Website, www.4donnellys.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Donnelly’s Cooling, Heating, Plumbing generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information.

Third-Party Websites

Donnelly’s Cooling, Heating, Plumbing Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

Donnelly’s Cooling, Heating, Plumbing may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

If you have questions about our privacy policy, please contact us.

Last updated: 03/21/2024

What To Expect

Discover the Donnelly’s Difference

Professional Services

We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

We can work on all makes and models of HVAC and plumbing equipment.

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​

Professional Services

We show up on time, keep things clean, and listen to what you need. We treat you and your home with the respect it deserves.

Service for All Brands

We can work on all makes and models of HVAC and plumbing equipment.

Trustworthy

​You can count on us to be honest and always do what we say. We communicate clearly, provide our guarantees & warranties in writing, and ensure you understand everything we're doing in your home.​

Experienced Technicians​​

We excel at solving problems with years of experience behind us. We look at today's challenges and future needs to create the best customized solutions.​

Licensed & Insured

​Our technicians are licensed, insured, and background-checked for your peace of mind.​
    About Us
    Our Reviews

    See What Your Neighbors Are Saying

    James was punctual, let us know he was coming, and did a great job completely addressing the problem we were having.
    Renee Byrne
    1 day ago
    James kept me informed about the progress of my plumbing repair
    Charles Henry
    1 day ago
    Communication at every level was outstanding. Oscar was right on time, very polite, answered my questions & did an outstanding job. Great Experience. Wish all service companies were this good. Rich Goldsmith
    Rich Goldsmith
    2 days ago
    They were on time to replace my furnace, polite and professional, answered all of my questions and cleaned up after themselves and put everything back in my utility room the way they had found it, for the most part. The overall cost is a bit high, but as it comes with a 10 year parts and labor warranty I guess that's ok, but I have to pay $20 a month in addition to maintain this. So...as I've said, a bit costly. I feel as if maybe I jumped the gun in replacing it, as there really wasn't anything wrong with old furnace except that it was old. But hopefully this will last me until I leave this earth. Evan & King did a great job today installing my new HVAC system. They were polite, courteous, and helpful to me in extra ways. When my furnace was installed and the new thermostat was put in, it didn't cover the old one completely leaving a spot that was obvious. I picked up a small can of paint and King took care of that for me today. It looks much better. It may need another coat after it's completely dry, but that can be done anytime. The cost reasonable , and they gave me a discount for paying in cash and Joe, the manager said now that I have both systems I no longer need to pay the $20 per month, & will now have, starting today, a 10 year free parts & labor warranty. The guys cleaned up after themselves just like last time. And Evan even helped me out with something personal. I have a paralyzed left arm, and I just received a coconut shell birdhouse in the mail that needed a hole drilled in the bottom. I saw he had a drill out, so I asked, and he was nice enough to do that for me. Overall am very happy with Donnelly's. Everything looks really good, and the job took just about as long as they said it would. 28 April 2025 Ok, just a quick update, as I've said, both King and Evan were very nice, polite, and professional on the day of the installation of my new HVAC system. I turned it on for the 1st time today, I'm amazed at how QUIET the compressor that's outside is!! My old one was so loud. Then again it was 27 years old!😂 The only thing I'm waiting on now is something, anything, in writing. I was told by Joseph Albert that since Donnelly's had put in my furnace last year, and were now putting in the HVAC system, I would no longer have to pay the $20 per month maintenance fee, and that I now have a 10 year parts and labor warranty. Nice to HEAR, but I'd really, really like to see something in writing that confirms all of this. I wasn't even given a receipt after I paid the 1st $1,000.00 deposit in cash, or the remainder of $5,900.00, again, in cash. I'm used to getting a receipt once I pay for something. I got a yellow slip of paper just saying all the work had been done. So THAT is my only issue. I want written confirmation of what was discussed & a receipt that I paid.
    Michele B.
    2 days ago
    Donnelly responded within 2 hours of me calling in the late morning hours. They quickly repaired my leak installed a new shutoff valve so that I won’t experience a leak again. Thanks to Daniel who did the quick repair.
    richgreco
    2 days ago
      Read Our Reviews