Duane repaired our ac unit on 7/11/2025. His repair followed his initial service where he identified problems and ordered the needed parts to repair our ac unit.
The parts arrived on a Thursday afternoon and he was at our house early Friday morning installing the new parts.
Duane is an outstanding service tech from Donnelly and he is knowledgeable and efficient. I give Duane 5 stars.
Vince Sobocinski
Five stars for Joe Albert, who oversaw the installation of a new HVAC system in my home a few months ago. PLUS, he recommended a different propane supplier than my current one, with an expected annual savings of about $2,000!! Thank you, Joe!!
09-JUL-2025
Oscar Sosa Salinas, our service tech, was dispatched for our shifting toilet that leaked water onto our bathroom floor as well as down into our basement. Bottom line, we decided to to have the entire toilet removed and a new one installed. Oscar gave us options to go buy one ourselves (1 yr store warranty) and he'd install it - or, he'd buy one through their supplier with a 3 or warranty and he'd install it. For us, that 2nd choice was well worth the expenditure. Oscar was very professional in his approach to our needs. Thanks so much, Oscar!
quick response from Donnelly! Derrik was friendly and explained everything in detail. Great job as always!
Jason did an excellent job of repairing my split AC units. I like that he was the same person that I had met when he came out to do the general servicing of my AC unit. I felt he was very thorough and took his time in getting everything completed and assuring that everything was working correctly
09-JUL-2025
Oscar Sosa Salinas, our service tech, was dispatched for our shifting toilet that leaked water onto our bathroom floor as well as down into our basement. Bottom line, we decided to to have the entire toilet removed and a new one installed. Oscar gave us options to go buy one ourselves (1 yr store warranty) and he'd install it - or, he'd buy one through their supplier with a 3 or warranty and he'd install it. For us, that 2nd choice was well worth the expenditure. Oscar was very professional in his approach to our needs. Thanks so much, Oscar!
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31-MAR-2025
Dan Kelly, our service tech, was very professional. He listened to our explanation as to why we called for service. He was very thorough with the repairs. Very happy with the service. Thanks so very much.
John was very nice and checked the AC unit out and found the issue, a blown fuse.
It was good 👍🏽 work. Kevin care of our needs for the house 🏡 for air conditioning. Kevin the best 👍🏾
Excellent customer service. Our technician was extremely knowledgeable and professional. He answered all our questions and fully explained the scope of all work to be performed.
Nick was a great plumber. He explained our options and completed service in a timely manner.
Jake was very nice and friendly. I was most surprised by how quiet and clean the work was done. Great service!
I have a sink in a below ground basement. I needed to replace the pump that removes water from the sink and pumps it up and out. both my dehumidifier and A/C uses this sink for the water it generates.
I read several reviews on Donnelly's and called them. I was able to have a new pump installed. The technician was able to show me that the motor on my pump was failing. He also inspected all the water lines in the basement, and the water pressure.
Given the amount and care he gave to my water system and to the installation of a new pump, the price was fair. The work was done professionally. I am very pleased.